Salesforce Communications Cloud Accredited Professional : AP-203

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Salesforce Communications Cloud Accredited Professional AP-203 Prüfungsfragen mit Lösungen:

1. Universal containers (UC) provides internet service and recently purchased Industries order Management (OM) licenses for their B2B use cases. They have the following requirements:
* Product must be grouped during decomposition in order to send products to the billing system based on location
* After grouping the ordered items based on location, send the respective codes to same billing system for each location Which three steps should a consultant take when designing a solution for these requirement?

A) Use the CPQ multisite feature and group the service locations and create orders for each group
B) After splitting the order create one fulfillment request for each location by creating Orchestration scenarios for each other items
C) Split the order into multiple order and group order items based on the service location
D) Create a decomposition for each service so that it has its own Fulfillment Request and create a Callout task for each of them

2. United Telecom has release plan for their digital transformation it includes both legacy CRM and their new communication cloud, both of which will be active until the digital transformation is complete. Customer data from the legacy CRM will be migrated into communication cloud as part of first phase of the digital transformation project. There are business critical operations that will remains active in legacy CRM after the first phase of project. Which strategy should a consultant recommended to keep the customer data to sync between the legacy CRM and communication cloud?

A) Allow updated on Customer Data only on Communication cloud and synchronize the update to the legacy CRM
B) Synchronize real time customer data between the two CRMs when updated happens in either of the two CRMs
C) Synchronize real time customer data between the two CRMs at the end of business day using batch updates.
D) Introduce customer data management system as a part of digital transformation to keep customer data up to date

3. A consultant analyzing integrations to various fulfillment systems. While the consultant beliefs that process shall be automated, they have identified one particular complex integration that has a formatted payload that verify JSON Implemented for nonstandard error response to be returned to order management from the fulfillment system. How should the consultant solve this used case?

A) Attach an Omniscript ta task and handle the integration manually
B) Use a dataRaptor to grab the JSON payload from Order Management to pass it to the fulfillment system directly.
C) Use Apex to be able to send the customized payload and interpret the response
D) Recommend that this step to be handled manually by having the user navigation to the fulfillment system's native UI .......logic

4. Universal containers want to include Product A every time they sell the bundle B.
Users can opt out this product if they want but cannot take a quantity of more than 1 per bundle. How should a consultant configure the product in the system?

A) Configure the cardinality Min as 0, Max 1 and default as 1.
B) Add a Recommendation rule for Product A when bundle B is added
C) Add an Auto Add rule to include product A with bundle B
D) Configure the cardinality Min as 1, Max 1 and default as 1

5. Universal Container had been using Communication cloud CPQ and order management for their B2B use cases. One of the critical requirement was to send a router code to their downstream system. Sending the router code depends on certain condition *if the customer is moving the internet services and is eligible for router * if the customer is moving the internet service and did not have router before * if customer is renewing the internet service and did not have a router before. Which three option should consultant recommend to meet the requirements above while optimizing order submission performance?

A) Implement the router condition logic in the integration layer as callout task
B) Map all relevant information to the Customer Facing Service (CFS)
C) Use the Action type from Order items to the Decomposition Relationship Conditions.
D) Use action type from fulfillment request lines in the callout condition task
E) Implement the router condition logic within decomposition layer with more conditions.

Fragen und Antworten: